About the University
The University of Tasmania (UTas), established in 1890, is Australia’s fourth oldest university. With over 30,000 students and more than 110 undergraduate degrees, UTas is a hub of academic excellence and innovation. However, navigating this vast and historic institution posed significant challenges, leading to the need for a more efficient and user-friendly wayfinding solution.
Challenges
- Complex Campus Layout: UTas’s multiple campuses have intricate layouts with numerous buildings, classrooms, and facilities spread across large areas. The sheer size and complexity of the campus led to student overwhelm.
- Late arrival to classes: Students and staff often spent considerable time locating their destinations, which resulted in missed appointments, delayed arrival to classes, and increased stress levels.
- Increased Demand on Staff: Frontline staff were frequently required to assist with navigation-related queries, diverting their attention from more critical tasks.
- Accessibility Concerns: Students with disabilities, including visual and mobility impairments, faced additional challenges navigating the campus. Resolving this was key priority given the university’s commitment to accessibility and inclusion.
Solution
MazeMap’s 3D maps provided a comprehensive solution to these challenges. The maps are detailed, interactive, and available across multiple devices, making them convenient and user-friendly.
- Detailed 3D Visuals: The 3D maps offer a rich, immersive view, making it easier for the user to recognize the surrounding environment. The 3D maps provide context with regards to landmarks helping users identify and find their destination efficiently.
- Interactive Navigation: Users can search for specific locations, get step-by-step directions, and explore the campus through digital maps. The interactive nature of the maps ensures that users can plan their routes efficiently.
- Map Editor: One of the standout features of MazeMap is its user-friendly Map Editor, which allows UTas to make quick changes and updates to the maps without relying on vendor support. This tool enables the university to respond promptly to changes in the campus layout, ensuring that the maps remain accurate and useful.
- Seamless Integration: MazeMap’s 3D maps seamlessly integrate with UTas’s existing systems, including timetabling and room and desk booking. This integration ensures that the maps are effortlessly incorporated into the users’ daily activities, making it available with just a click.
Benefits
Enhanced Student Experience
The ease of navigation provided by the 3D maps reduces stress and anxiety, especially for new students and visitors. The digital maps allow users to familiarize themselves with the campus environment before arriving, enhancing their overall experience.
Improved Staff Experience
With MazeMap’s indoor navigation solution, staff can effortlessly find meetings, classes, and other destinations, significantly reducing the time spent navigating the campus. This allows them to focus more on their core responsibilities, improving overall efficiency and satisfaction.
Operational Efficiency
The reliance on frontline staff for navigation assistance has decreased, allowing them to focus on more critical tasks. The integration with existing systems ensures that all necessary information is incorporated into the user flow.
Accessibility
The 3D maps are designed with inclusive features to cater to students with disabilities. These features include voice-guided navigation for visually impaired users, high-contrast modes for those with visual impairments, and wheelchair-friendly route options for individuals with mobility challenges. This ensures that all students, regardless of their physical abilities, can navigate the campus efficiently and with ease.
“MazeMap strived to provide a tailored solution that perfectly fits our campus's unique needs. The implementation was straightforward, and the ability to manage and update maps ourselves through the Map Editor has been invaluable. Our students and staff now navigate the campus with ease, significantly enhancing their overall experience”
- Nathan Tenaglia, Associate Director of Infrastructure and Operations, University of Tasmania
