About the University

The University of Copenhagen was established in 1479. With over 38,000 students, the university has campuses that are spread across Copenhagen, each housing a mix of historic and modern buildings.

While most students attend classes and activities across major campuses throughout Copenhagen, digitally written exams are held in different buildings on one specific campus where only about one-third of the students have their daily activities. This creates a stressful situation for many students who are unfamiliar with this campus.

The Challenge

Navigating the University of Copenhagen’s expansive and dispersed campus presents several significant challenges, particularly during exam periods:

Decentralized Campus Layout

The university’s campuses are spread across Copenhagen, with buildings ranging from centuries-old structures to state-of-the-art facilities. Exams are held in just one of these campuses.

Unfamiliar Exam Venues

For two-thirds of the student body, the exam campus was unfamiliar territory, often leading to stress as students tried to locate specific exam rooms.

International and New Students

With a large population of international students and those new to the university each semester, the challenge of finding the right exam room is even more pronounced.

Solution

The University of Copenhagen integrated MazeMap into their exam preparation and student communication processes, focusing on reducing stress and improving the overall exam experience:

1. Mapping Exam Locations

MazeMap was deployed exclusively on the exam campus, focusing on providing accurate and interactive maps of the buildings where exams are held. This allowed students to easily locate their specific exam rooms even if they were unfamiliar with the campus.

2. Personalized Navigation Links

By integrating MazeMap links in exam schedules and reminder systems, the university made it easy for students to view detailed, step-by-step directions to their exact exam rooms. Students could access these maps on their mobile devices, ensuring they knew precisely where to go on exam day.

Results

The implementation of MazeMap had a profound impact on the exam experience at the University of Copenhagen:

“The university has received overwhelmingly positive feedback from students, who greatly appreciate the convenience and reliability that MazeMap offers. Given its success, we’re now considering expanding MazeMap’s use to other areas of campus life, such as guiding visitors during open days and helping new students during orientation.”

- Thomas Jeppesen, Specialkonsulent

“MazeMap has made a remarkable difference for our students. They’re now arriving at their exam locations on time and with confidence, guided by the clear and precise directions MazeMap provides. MazeMap has solved a specific guidance issue, where other solutions have proven inferior to the service that MazeMap provides.”

- Tobias Jensen, Specialkonsulent

Conclusion

MazeMap has proven to be an invaluable tool in enhancing the student experience at the University of Copenhagen, particularly during the high-stress periods of exams. By providing clear, accessible, and real-time navigation, the university has not only reduced student stress but also improved operational efficiency during exams. This case study underscores the potential of MazeMap to transform campus navigation and student support services, making it a critical resource for universities around the world.

For institutions looking to enhance student well-being and streamline campus operations, MazeMap offers a proven, scalable solution that addresses both logistical challenges and student anxiety, ensuring a smoother, more efficient academic environment.

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